Privacy Policy

1. Introduction

Welcome to Coffee Hour (“we”, “us”, “our”). We are committed to protecting and respecting your privacy. This Privacy Policy governs how we collect, process, use, and disclose your personal information through our website www.coffehour.com (the “site”). Your privacy is of the utmost importance to us, and we are committed to protecting your privacy when you visit our site.

We understand the importance of privacy to visitors of our site. Be assured that we respect your privacy and take all necessary measures to protect your personal information. This policy explains how we handle the information we collect and store during your visit and use of our site.

2. Information We Collect

Information You Provide to Us: This may include your name, email address, and other information that you choose to provide by signing up to receive our newsletters, submitting queries through our contact forms, or by creating a user account on our site. We respect your right to privacy and only collect personal information that you voluntarily provide.

Information We Automatically Collect: When you visit our site, we automatically collect certain information about your device and how you interact with our site. This can include your IP address, information about your browser and device, and data about the network from which you are accessing our site. The collection of these data helps us improve your usage experience of our site.

Furthermore, we log the pages that you visit during your time on our site. This information is collected anonymously and is not linked to you as an individual. We use this data to improve the usability of our site and understand which areas of the site are of most interest to our visitors.

3. Use of Information

We use the information collected, including your name, email address, and mobile number, for various purposes such as:

  • Marketing: We may use your information to send you promotional materials and newsletters about our services and products. This is aimed at providing you with more targeted content based on your preferences.
  • Promotional Content: We might use your information to send you personalized promotional content based on your interests and site usage.
  • Customer Feedback: Your information may be used to solicit feedback to help us improve our services.
  • Targeted Advertising: We use the information collected to provide you with targeted advertising. This involves using your data to show you ads that are more relevant to you.

The collection and use of your information for these purposes allow us to provide you with a better user experience and more personalized content.

4. Sharing of Information

We may share your information with third-party service providers for various purposes such as:

  • Ad Services: To provide personalized advertising, your information may be shared with third-party advertising providers, such as Google AdSense and ADX.
  • Analytics: We share your data with analytics providers to understand user behavior and optimize our services.
  • Data Collection and Processing: We may share your information with third-party data collectors and processors to better understand our audience and improve our services.

Please be assured that we only share your information with third parties who adhere to appropriate data protection and privacy practices.

5. Retention of Information

We will retain your personal information with us for 30 days after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

The retention of your data is necessary to enable us to provide our services to you and comply with our legal obligations. If you have any concerns about our data retention practices, please contact us.

6. Use of Cookies

We use cookies and similar technologies to collect some of the above information. Cookies are small data files that are placed on your computer or mobile device when you visit a website. These cookies allow us to remember your actions and preferences and recognize you or your browser, although they do not contain information that personally identifies you.

These technologies help improve your experience when using our site, by remembering your preferences so you don’t have to re-enter them each time you visit the site. Cookies also enable us to provide content that is tailored and appropriate to your interests.

We have “first-party” cookies, which are cookies set by us, and “third-party” cookies, which are cookies set by third-party partners, according to their privacy policies. These cookies help us understand how visitors interact with our site, thereby aiding us in improving your browsing experience.

7. Links to Third-party Sites

Our site may contain links to and from the sites of our partner networks, advertisers, and affiliates. If you follow a link to any of these sites, please note that these sites have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before submitting any personal data to these sites.

The inclusion of links to third-party sites does not imply that we endorse the products or services offered on those sites. We have no control over the privacy practices of these sites and are not responsible for the content or privacy of these sites.

In addition, we cannot guarantee the security of any information you disclose online, and you do so at your own risk.

8. Third-party Advertising and Personalized Advertising

We work with third-party advertising providers, such as Google AdSense and ADX, to serve ads when you visit our site. These providers may use cookies and similar technologies to collect information about your interaction with our site and other web properties. This information is used to provide you with personalized ads based on your interests.

To provide a more relevant user experience, these partners may collect data about your online activities over time and across different sites to show ads that are tailored to your individual interests. This is a common practice known as behavioral advertising or personalized advertising.

We adhere to the Self-Regulatory Principles for Online Behavioral Advertising. These principles set guidelines for the collection and use of information about you for behavioral advertising purposes.

9. User Commitment

The user commits to making appropriate use of the content and information that Coffee Hour offers on the site and with an enunciative character, but not limited to:

A) Not to engage in activities that are illegal or contrary to good faith and public order;

B) Not to disseminate content or propaganda of a racist, xenophobic, gambling, any type of illegal pornography, advocacy of terrorism or against human rights;

C) Not to cause damage to the physical (hardware) and logical (software) systems of Coffee Hour, its suppliers or third parties, to introduce or disseminate computer viruses or any other hardware or software systems that are capable of causing the aforementioned damage.

The user also commits to respect all applicable laws and regulations in relation to the use of our site. The user should also abstain from any behavior that might be harmful to us or any other user.

Users who violate these rules may be banned from using our site. We reserve the right to take all necessary legal and technical actions to prevent the abuse of our site.

10. Opt-out

You have the right to choose not to have your personal information used for certain purposes. For example, you can opt-out of receiving personalized ads. You can do this by visiting www.aboutads.info/choices or www.youronlinechoices.com.

To specifically disable the use of Google cookies for advertising, you can visit the Google Ad Settings Page.

Please be aware that opting out does not mean you will no longer see ads, but that the ads you see may not be as relevant to you. If you choose to opt-out of personalized advertising, this will not affect your access to our site and will not prevent advertising on the site.

Additionally, if you choose to disable cookies, this may impact your ability to use certain features on our site. For example, you may not be able to remember your login preferences or shopping cart.

11. Changes to the Privacy Policy

We reserve the right to change this privacy policy from time to time. Any changes will be posted on this page, so we recommend that you check regularly to stay updated.

Significant changes to this privacy policy, or changes in the way we use your personal information, will be announced through a notice on our site. The changes will take effect as soon as they are posted on our site. Your continued use of our site after the posting of these changes will be taken as your consent to these changes.

12. GDPR and CCPA Compliance

As a data controller that processes personal information of European Economic Area (EEA) and California residents, we adhere to the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA). Under these regulations, you have certain rights in relation to your personal information.

For GDPR, these rights include the right to access, correct, update or request deletion of your personal information. You can object to the processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.

Under CCPA, California residents have the right to request that we disclose what personal information we collect, use, disclose, and sell. California residents also have the right to non-discrimination in terms of price or service when they exercise a privacy right under CCPA.

13. Contact

If you have any questions about this

Privacy Policy or how we handle your information, please feel free to contact us at contact@coffehour.com.

We are committed to addressing any queries or concerns you may have about your information usage. We encourage you to reach out to us if you have any questions or concerns. Our goal is to ensure that you feel safe and comfortable while browsing and interacting with our site.

Remember, the protection of your information is a priority for us. We use a variety of security measures to protect your information, including encryption and authentication tools. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Our team works hard to ensure that your visit to Coffe Hour is a safe and enjoyable experience. We appreciate your trust in us and promise to continue to strive to provide you with the highest level of protection possible.

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes. We recommend that you check this page regularly to keep abreast of any changes.

Thank you for taking the time to read our privacy policy. We hope that it gives you a clear understanding of how we collect, use, protect, and handle your personal information. We appreciate your trust in us and will continue to work hard to maintain that trust.

Please do not hesitate to contact us if you have any questions or need further information. We are here to help.